Following huge demand for multifuel and wood burning stoves our regular stocks are now very low. Most manufacturers have long production times on new orders resulting in a delay in delivery. Because of this, orders for stoves not in stock can not be guaranteed delivery before Christmas. If you are interested in a particular model, please call our sales office on 01745 582300 to enquire about availability. Stock will be allocated on a first come first served basis. Click here for approximate delivery times for none stock items.

Installation Guide

Fires Online offer a supply only service for a range of heating appliances. On this page you will find useful information to help you prepare for the installation of your new stove or fireplace and also links to the relevant regulatory bodies websites, from which you will be able to find an installer local to you. Remember to always look for the registered logo.
Locate a Chimney Sweep  

Locate a Chimney Sweep

Before you purchase or install a new appliance that will be using an existing chimney/flue we recommend you have your chimney inspected to identify any possible defects, ensuring it is structurally sound and not leaking. At this stage you should also be advised if your chimney needs lining. You should also have your chimney/flue swept to clean clean any blockages and remove soot that may have built up in your chimney. Your proposed installer should be able to carry out both of these processes, or you can hire a professional chimney sweep. The National Association of Chimney Sweeps (NACS) regulates the work of all registered sweeps and maintains a high standard of work and knowledge. You can use the link below to open the NACS website and search for a sweep in your area.

NACS Website - www.chimneyworks.co.uk  
 
Wood or Multi-fuel Appliance Installation  

Wood or Multi-fuel Appliance Installation

The installation of wood burning and solid fuel appliances is covered by building control and regulated by HETAS.

HETAS is the official body recognised by government to Approve solid fuel domestic heating appliances, fuels and services. Its work in Approving products covers boilers, cookers, open fires and stoves and roomheaters. It also lists in its Official Guide, factory made chimneys and carbon monoxide detectors and alarms suitable for use with solid fuel. A nationwide registration scheme for installers and engineers is now in operation. You can use the link below to open the HETAS website.

HETAS Website - www.hetas.co.uk

To open the updated list of HETAS registered installers, click here for HETAS Installers and then click the flashing link. The will need to have 'Adobe Acrobat Reader' installed on your computer as the file is in a 'pdf' format. If you do not have this program installed, you can use the 'Get Acrobat Reader' button to the right to download it.  
 
Gas Appliance Installation  

Gas Appliance Installation

Any gas installation should be carried out by a CORGI registered installer

CORGI is the National Watchdog for Gas Safety in the United Kingdom Before instructing an installer to carry out any work in your home, ask to see their ID card. The card contains a photograph of the operative, their employer's trading title and the CORGI-registered installer logo. The reverse of the card contains details of the different types of gas work the operative is competent to undertake. You can use the link below to open the CORGI website.

Corgi Website - www.trustcorgi.com

To open the updated list of CORGI registered installers, Click here for Corgi Installers.  
 
Oil Appliance Installation  

Oil Appliance Installation

The installation of oil burning appliances should be carried out by an OFTEC registered installer.

All OFTEC installers are trained at approved centres and assessed. They are appropriately insured and carry an identity card which details the area of work they are qualified to carry out. OFTEC installers are able to self certify their work, removing the need to notify Local Authority Building Control when installing a new oil appliance.

OFTEC Website - www.oftec.co.uk

To open the updated list of OFTEC registered installers, Click here for OFTEC Installers.  
 
We suggest you obtain at least three quotes from different companies, who have suitable qualifications to carry out the installation you require. Prices do vary greatly, but remember, the cheapest is not always the best - Ask for references or pictures of previous work if you are unsure.
Stoves
Fires & Fireplaces
Chimney Products
Accessories & Parts
Other Products

Stoves by Brand
Phone lines open Mon to Fri 9:00 am to 5:00 pm, Sat 9:00 am to 1:00 pm
  • Newsletter
Installation Guide - Speak to the experts at firesonline.co.uk